Marketplace Seller Terms

1. What the marketplace is

The marketplace lets a coach list templates they created - programming, protocols, forms, and similar self-contained assets - for other coaches to obtain, free or paid. A purchase copies the template into the buyer's own library, where they can use and edit it.

Reusable course listings deliver a fixed copy of the submitted curriculum, assessment definitions and eligible licensed lesson assets into the buying coach's Classroom as an unpublished draft. They do not include learners, memberships, submissions, grades, progress or client records. Later source edits do not update the purchased copy. Course listings do not support trades. Buying a reusable course is different from buying learner access to a coach's course.

We are a venue, not the seller. The contract for a listing is between the seller and the buyer. We do not create, verify, endorse, or guarantee any listing.

2. Selling: your representations

By listing a template or reusable course you represent, for every listing, that:

• You own it or are licensed to sell it. It is your original work, or you hold the rights to distribute it commercially. It does not infringe anyone's copyright, trademark, or other rights.
• It contains no personal information. No client names, records, photos, labs, notes, or anything else identifying a real person. Templates, lessons, assessments and attached assets must be scrubbed before listing.
• It is safe and lawful. It makes no disease-treatment, disease-prevention, or cure claim, does not direct the use of prescription drugs or controlled substances, and complies with the Acceptable Use Policy.
• Its description is accurate - what it contains, who it suits, and any outcome you suggest.
• You are responsible for it after sale, including for any harm arising from its use.

3. Licence you grant

• To us: a non-exclusive, worldwide, royalty-free licence to host, display, reproduce, and distribute your listing for the purpose of operating and promoting the marketplace, for as long as it is listed.
• To buyers: a perpetual, non-exclusive, non-transferable licence to use, adapt, and deliver the template or course curriculum within their own coaching practice, including teaching their own learners. A buyer may not resell or relist the reusable source curriculum, or distribute its source assets as a standalone product.

Delisting a template stops new sales. It does not revoke the licence of anyone who already obtained it.

For reusable courses, the seller explicitly confirms rights to license all included content. The licence permits us to retain and deliver the submitted snapshot to complete an authorized purchase, including a payment already underway when a source course is changed or removed. Purchased copies do not automatically synchronize with the seller's source.

4. Pricing, fees, and payouts

• You set the price of your listing. You may list for free.
• We charge a platform fee of 20% of the sale price on paid sales. You receive the remainder, less the payment processor's own fees. Free listings carry no fee.
• To receive money you must complete Stripe Connect onboarding and keep the account in good standing. Stripe collects the identity and banking information financial regulation requires, directly from you, under Stripe's own account agreement. We do not hold your bank details.
• Payouts are made on the processor's schedule. Delays, holds, reserves, and account reviews are the processor's decisions and are not within our control.
• We may change the platform fee on 30 days' notice. The change applies to sales after the effective date.
• Taxes are yours. You are responsible for determining, collecting where required, reporting, and paying every tax on your sales, and for your own income-tax reporting. Where the law requires it, the payment processor or we may issue tax forms and report your earnings to tax authorities.

5. Buying

• You are buying a template or reusable course from another coach, not from us. Review the description and licence before you buy.
• Digital delivery follows confirmed payment; delayed payment confirmation or processing may delay access. A template appears in your library and a course appears as an unpublished Classroom draft. Because copied digital content cannot reliably be recalled, sales are final and non-refundable except where these terms or applicable law say otherwise.
• A template is a starting point, not professional advice. You remain responsible for anything you deliver to your clients, including a template you bought. Review it, adapt it to the individual, and stay within your scope of practice.
• Disputes about a template are between you and the seller. Contact them first; contact us at support@launchsite-os.com if you cannot resolve it.

6. Refunds and chargebacks

• We may issue a refund - and reverse the corresponding payout - where a listing was materially misdescribed, infringing, unlawful, or not delivered.
• If a buyer charges back, the amount and any fee are deducted from the seller's balance or future payouts.
• A seller who accumulates refunds, chargebacks, or infringement claims may be removed from the marketplace.

7. Intellectual property complaints

If you believe a listing infringes your rights, send a notice to support@launchsite-os.com with the information described in the Terms of Service. We may remove a listing while we review it and will terminate repeat infringers.

8. Moderation

We may review, refuse, edit the presentation of, delist, or remove any listing, and may suspend or terminate marketplace access, where a listing or a seller violates these terms or creates risk for buyers or the platform. Where practicable we give notice; where the harm is active we may act immediately.

9. Payments between a coach and their own clients

Where the platform helps you take payment from your own clients, the same principle applies: the transaction is between you and your client. You are the merchant of record for it. You are responsible for what you sell, for your own refund and cancellation policy, for disclosing it before purchase, for any auto-renewal disclosure the law requires, for taxes, and for resolving disputes and chargebacks. We are not a party to it and do not mediate it.

CRM and Networks website payment buttons use saved one-time offers and hosted Stripe Checkout on the selling coach's connected account. They do not start a subscription. The Marketplace percentage fee above does not apply to this direct website payment flow; Stripe processing fees still apply. Buyers must sign in, and course buyers must already be associated with the selling coach. A button click or return to the website is not payment confirmation.

After verified payment, a course offer can grant learner access, and a bundle can add its selected Network membership. Existing lesson audiences and prerequisites remain in force. A verified full refund revokes access created by that purchase and, where applicable, its newly created paid membership, while preserving independent access and pre-existing memberships. Partial refunds do not automatically revoke access. Coaches manage refunds through Stripe and remain responsible for handling disputes and explaining access consequences to buyers.

A coach may attach a saved webhook endpoint to an offer. After verified payment or a full refund, the platform may send that endpoint a signed event with order and offer identifiers, amount, currency and status. It does not include buyer contact information, lesson content or health records. Delivery is subject to privacy and erasure checks and may be delayed or retried; the coach is responsible for the receiving system and must not represent a queued event as a completed downstream action.

Network membership plans may renew monthly or yearly at the price and currency shown before checkout. The coach is the seller, sets the included tier and courses, and is responsible for their offer and refund policy. Members must explicitly accept recurring billing before proceeding to Stripe. Members can manage their subscription through Memberships, including after Network access expires. Supported same-currency, same-billing-period upgrades are invoiced immediately; supported lower-priced tier changes are scheduled for the next billing period. Cancellation stops future renewal at the displayed period end. Failed renewals may have a coach-configured grace period of up to 14 days after previously paid access ends; an unpaid initial checkout does not grant access. A refund does not itself cancel a recurring subscription. Removing a member or deleting local Network records does not itself cancel Stripe billing; cancel the subscription separately before removing those records.

10. Disclaimers and liability

The marketplace is provided as is. We do not warrant any listing's quality, safety, legality, or fitness, and we do not guarantee sales, earnings, or payout timing. The disclaimers, liability limits, indemnity, and dispute-resolution terms in the Terms of Service apply here in full - including the arbitration and class-waiver provisions.

11. Contact

Questions about the marketplace: support@launchsite-os.com · LaunchSite OS, LLC.

This document is provided as a starting template and is not legal advice. Money moving between users through a platform account raises merchant-of-record, refund-liability, tax-reporting, and licensing questions that a qualified attorney should review for your specific payout model before you sell.